Critical Error with Start Menu and Cortana in Windows 10: Solutions and Fixes

Many Windows 10 users encounter a critical error when trying to open the Start Menu or launch Cortana, with an error message appearing that prevents normal system operations. In this article, we’ll explore why this error occurs and outline several ways to resolve it.

Causes of the Critical Error

This critical error affecting the Start Menu and Cortana can be due to a range of issues, including:

  • bugs or glitches from recent Windows 10 updates;
  • malfunctioning system or Cortana-related services;
  • conflicts with third-party applications;
  • corrupt system files or registry entries;
  • incompatibility with antivirus or security programs.

How to Fix the Start Menu and Cortana Error

There are several steps you can try to resolve this issue. Follow these methods in order to see which one works for you:

1. Restart Your System

Sometimes a simple restart can resolve the issue. Press Ctrl + Alt + Del, choose “Sign Out”, and then log back in. Restart your computer and check if the error is gone.

2. Run the Windows Troubleshooter

Windows 10 includes a built-in troubleshooter that may help. Go to “Settings” > “Update & Security” > “Troubleshoot” and select options related to the Start Menu or Cortana.

3. Run a System File Check

To restore any corrupted files, open Command Prompt as an administrator and run:

sfc /scannow

This command will scan and attempt to repair damaged system files.

4. Disable Third-Party Antivirus Programs

Third-party antivirus programs may sometimes cause conflicts. Try temporarily disabling your antivirus software and then restart your computer.

5. Reinstall Windows 10 with Data Retention

If none of the above methods work, you can reinstall Windows 10 without losing your files. To do this, go to “Settings” > “Update & Security” > “Recovery” and select the option to keep your personal files.