Error 0x80072efd in Windows: Causes and How to Fix It

Error 0x80072efd in Windows usually indicates network connection issues, preventing the system from communicating with Microsoft servers. This error may appear during Windows updates or while installing apps from the Microsoft Store. Below, we will look at the main causes and provide effective solutions.

Common Causes of Error 0x80072efd

Error 0x80072efd is primarily linked to network-related problems. Some of the main causes include:

  • Unstable or missing internet connection;
  • Firewall or antivirus settings blocking access to Microsoft servers;
  • Problems with proxy servers or VPNs;
  • Malfunctions in the Windows Update service or Microsoft Store.

How to Fix Error 0x80072efd

Follow these steps to resolve error 0x80072efd:

1. Check Your Internet Connection

First, ensure that your internet connection is stable. Open a browser and try accessing several websites to verify network stability.

2. Disable Proxy and VPN

If you are using a proxy or VPN service, temporarily disable it. These tools can interfere with Windows services, blocking connections to update servers.

3. Adjust Firewall and Antivirus Settings

Your firewall or antivirus software might be blocking access to Microsoft servers. Try temporarily disabling them to see if the error resolves. If it does, add Windows Update and Microsoft Store to the antivirus exclusion list.

4. Restart Windows Update Services

Issues with Windows Update services can also cause this error. To restart these services:

  1. Press Win + R and type services.msc, then press Enter;
  2. Find "Windows Update" and "Background Intelligent Transfer Service" (BITS);
  3. Right-click each service and select "Restart".

5. Run the Windows Update Troubleshooter

Windows includes a built-in troubleshooter that can help fix update issues:

  1. Open Settings (Win + I);
  2. Go to Update & Security;
  3. Select Troubleshoot and run the troubleshooter for Windows Update.

6. Reset Microsoft Store

If you encounter this error while using the Microsoft Store, try resetting it:

  1. Press Win + R, type wsreset.exe, and press Enter;
  2. Wait for the process to complete and then restart the Microsoft Store.

Following these steps should help you resolve the error 0x80072efd. If the problem persists, further system diagnostics may be necessary, or you can contact Microsoft support for additional help.