How to Fix Error 0x00000005 in Microsoft Store

Error 0x00000005 in Microsoft Store typically indicates issues with permissions, file access, or user accounts. Here are some steps that may help resolve the issue:

1. Check Your Microsoft Account

Make sure you're signed in to Microsoft Store with the correct account. Sometimes, the issue is caused by the account not syncing properly.

What to do:

  • Open Microsoft Store and click on the profile icon in the top-right corner.
  • Sign out of your current account and then sign back in.

2. Run the Windows Store Troubleshooter

Windows provides a built-in tool to diagnose and fix problems with Microsoft Store.

How to run it:

  • Press Win + I to open Settings.
  • Go to Update & Security → Troubleshoot.
  • Select Additional troubleshooters and find Windows Store Apps.
  • Run the troubleshooter and follow the on-screen instructions.

3. Reset Microsoft Store

Resetting Microsoft Store can sometimes clear temporary files and data that might be causing the error.

Instructions:

  • Press Win + I to open Settings.
  • Go to Apps → Apps & Features.
  • Find Microsoft Store in the list, select it, and click Advanced options.
  • Click Reset.

4. Check and Repair System Files

Corrupted system files may be causing the issue. You can use the Command Prompt to check the integrity of system files.

How to do it:

  • Press Win + X and select Command Prompt (Admin).
  • Enter the command:
    sfc /scannow
  • Once the scan is complete, restart your computer.

5. Reinstall Microsoft Store

If the previous methods don’t work, try reinstalling Microsoft Store using PowerShell.

Instructions:

  • Press Win + X and select Windows PowerShell (Admin).
  • Enter the following command:
    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  • After the process completes, restart your computer.

6. Update Windows

Sometimes, the error is related to an outdated version of Windows or system issues.

What to do:

  • Go to Settings → Update & Security → Windows Update.
  • Make sure all updates are installed.

These steps should help you resolve error 0x00000005 in Microsoft Store.