How to Fix "Microsoft Account Requires JavaScript to Sign In" Error

If you encounter the message “Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are being blocked” when trying to log into your Microsoft account, this means JavaScript is either disabled or blocked by your browser. Follow these steps to resolve the issue:

1. Check Your Browser Settings

Ensure JavaScript is enabled in your browser. Here’s how to do it in some popular browsers:

Google Chrome

  1. Open Chrome and type chrome://settings/content/javascript in the address bar.
  2. Ensure that the "Allowed" option is enabled.

Microsoft Edge

  1. Open Edge and type edge://settings/content/javascript in the address bar.
  2. Make sure "Allowed (recommended)" is enabled.

Mozilla Firefox

  1. Type about:config in the address bar and press Enter.
  2. Accept the risk by clicking "I accept the risk!"
  3. Search for javascript.enabled.
  4. Ensure this setting is set to true. If not, double-click it to change the value.

2. Reset Internet Explorer Security Settings

If you're using Internet Explorer or its components, follow these steps:

  1. Open the Control Panel and go to “Internet Options.”
  2. Go to the “Security” tab.
  3. Click "Reset all zones to default level."
  4. Select the “Internet” zone and set the security level to “Medium.”
  5. Click "Apply" and "OK."

This will help resolve any JavaScript blocking issues in Internet Explorer.

3. Disable Script-Blocking Extensions

Certain browser extensions, such as ad blockers or script blockers, may prevent JavaScript from running. Disable these extensions and try signing in to your Microsoft account again.

4. Clear Browser Cache and Cookies

Accumulated data can cause issues with page loading. Clear your browser's cache and cookies, restart your browser, and attempt to sign in again.

5. Update Your Browser

Make sure you’re using the latest version of your browser. Updates often include bug fixes and security improvements that may resolve this issue.

6. Check Your Antivirus or Firewall Settings

Sometimes, antivirus programs or firewalls can block JavaScript. Temporarily disable them, or add Microsoft’s website to your trusted sites list, and try logging in again.

If the issue persists after following these steps, consider reaching out to Microsoft Support for further assistance.