How to Fix the dxva2.dll Error in Skype

The dxva2.dll error in Skype can occur for a variety of reasons, often related to library or driver issues on your computer. Usually, this error appears with a message indicating that dxva2.dll is missing or that the application cannot start due to the absence of this library.

What is dxva2.dll, and Why Does This Error Occur?

The dxva2.dll file is part of the DirectX Video Acceleration (DXVA) component, responsible for hardware-accelerated video playback in Windows. Issues with this file may arise for various reasons:

  • Corrupted or missing DirectX library files;
  • Incompatibility between the DirectX version and the installed graphics drivers;
  • Viruses or malware damaging library files;
  • Registry errors related to the dxva2.dll file.

Primary Solutions to Fix the dxva2.dll Error

1. Update or Reinstall DirectX

One of the most effective ways to solve this problem is to update DirectX to the latest version. This will replace any corrupted files and resolve potential conflicts with Skype.

Steps:

  1. Visit the official Microsoft website and download the latest version of DirectX;
  2. Install the update following the on-screen instructions;
  3. Restart your computer to check if the issue has been resolved.

2. Check for Updates for Your Graphics Card Drivers

This issue may also occur due to outdated or damaged graphics card drivers. Make sure your drivers are up-to-date on your computer:

Steps:

  1. Open Device Manager (press Win + X and select "Device Manager");
  2. Locate your graphics card in the list, right-click on it, and select "Update Driver";
  3. Choose the automatic search for updates or download the driver from the manufacturer’s website.

3. Check System File Integrity

Sometimes, the dxva2.dll problem can be caused by corrupted system files. To check and repair system file integrity, use the SFC command:

Steps:

  1. Open Command Prompt as an administrator (type cmd in the search bar, right-click, and select "Run as Administrator");
  2. Enter the command sfc /scannow and press Enter;
  3. Wait for the scan to complete and follow any prompts if errors are found.

4. Use Antivirus Software to Scan Your System

Viruses and malware can damage or replace important Windows files, including dxva2.dll. Run a full system scan with antivirus software to rule out this cause of the error.

5. Use System Restore

If the error appeared recently and you remember when the system worked without issues, you can use the System Restore function:

  1. Open "Control Panel" and select "Recovery";
  2. Launch "System Restore" and choose a restore point created before the error appeared;
  3. Follow the instructions to complete the restoration process.