How to Fix “Your Connection is Not Private” Error in Google Chrome

The "Your connection is not private" message often appears when trying to access a site that Chrome deems potentially unsafe. This is usually due to SSL certificate issues but can also be triggered by other factors. Let's go over some ways to resolve this issue.

1. Check Your System Date and Time

Incorrect system date or time can cause security errors. Make sure your computer’s time and date are set correctly. You may also want to synchronize them with a time server through your system settings.

2. Clear Your Browser Cache

Outdated or incorrect data in the cache may cause connection errors. To clear your cache:

  • Open Google Chrome settings;
  • Navigate to “Privacy and Security”;
  • Click on “Clear browsing data”;
  • Select cached images and files, then click “Clear data”.

3. Use Incognito Mode

Incognito mode disables cache and may help determine if the error is related to stored data. Try opening the site in this mode:

  • Press Ctrl+Shift+N (or Command+Shift+N on Mac) to open an Incognito window;
  • Navigate to the website you want to visit.

4. Update Google Chrome

Older versions of Chrome may contain security bugs. Ensure that your browser is updated to the latest version:

  • Click on the three dots in the top right corner of Chrome and select “Help” > “About Google Chrome”;
  • Chrome will automatically check for and install updates.

5. Disable Extensions

Some extensions can interfere with SSL certificates. To see if this is the cause, temporarily disable all extensions:

  • Go to chrome://extensions/ in the address bar;
  • Disable all extensions and try accessing the site again.

6. Check Antivirus or Firewall Settings

Certain antivirus programs and firewalls can block secure connections. In your antivirus or firewall settings, disable the “SSL scanning” option if available, and see if this resolves the issue.

7. Try Another Browser

If none of these solutions work, try accessing the site with a different browser. If the issue persists, it may be a problem with the website itself that needs to be addressed by its administrators.