Telegram for Windows Not Showing Videos and Photos — How to Fix It?

Issues with media files not displaying in Telegram on Windows are a common frustration for users. Sometimes, photos and videos simply won't load or show up, which can be quite inconvenient. If you're experiencing this issue, don't panic—there are several ways to resolve it. Let's go through them step by step.

1. Restart the App

First and foremost, try restarting Telegram. This is one of the simplest and quickest ways to fix a variety of glitches. Just close the app and open it again—sometimes this is enough to restore its normal functionality.

2. Check Your Internet Connection

An unstable or slow internet connection may be the reason Telegram cannot load photos or videos. Make sure your connection is working properly. Try restarting your router or switching to a more stable connection if possible.

3. Update Telegram to the Latest Version

Issues with media files can sometimes be caused by using an outdated version of the app. Check if there are any updates available for Telegram. To do this, go to the app's settings and select "Updates" to install the latest version. Updates usually fix many minor bugs and improve performance.

4. Clear Telegram's Cache

Over time, the app's cache can accumulate a lot of temporary files, which may affect its performance. To clear the cache, go to Telegram's settings, choose "Data and Storage", and click "Clear Cache". After that, restart the app and check if the issue is resolved.

5. Check Your Antivirus Security Settings

Some antivirus programs or firewalls may block the loading of media files in Telegram if they mistakenly identify them as potential threats. In this case, check your antivirus settings or temporarily disable it to see if it's the source of the problem.

6. Reinstall Telegram

If none of the previous solutions worked, you might want to try reinstalling the app. To do this, uninstall Telegram via the "Programs and Features" section in your Control Panel, then download the latest version from the official website telegram.org and install it again.

7. Contact Telegram Support

If none of the above methods helped, there might be a more serious issue with your account or the Telegram servers. In that case, you should contact Telegram's support team, explain the problem, and they will assist you in resolving it.

We hope that one of these solutions will help you get your media files working in Telegram on your computer. Don't forget to check for updates regularly and clear the cache to avoid many issues in the future.