What to Do if the Print Screen Key Isn’t Working

The Print Screen (PrtSc) key is a convenient shortcut for capturing screenshots, but sometimes it can suddenly stop working. This issue can stem from a range of causes, from hardware issues to software conflicts. In this article, we’ll go over steps to take if your Print Screen key isn’t functioning.

1. Check the Key’s Physical Condition

First, ensure that the Print Screen key is physically intact. Press it a few times or gently clean it to remove any dust or debris that might be interfering. If the problem persists, proceed with the following solutions.

2. Try Key Combinations

On certain keyboards, especially on laptops, the Print Screen function may require key combinations, such as Fn + PrtSc. Try various combinations with the Fn, Alt, or Ctrl keys, as settings can vary depending on the device model.

3. Check for Conflicting Screenshot Software

Third-party screenshot applications like Lightshot or Snagit can sometimes override the Print Screen key function. Close or temporarily disable any such applications to see if the key starts working again.

4. Update Keyboard Drivers

If the Print Screen key still isn’t working, consider updating or reinstalling your keyboard drivers. This can resolve software conflicts. To update drivers:

  • Open Device Manager.
  • Locate the “Keyboards” section.
  • Right-click on your device and select “Update driver.”

5. Verify Windows Settings

Windows includes built-in screenshot settings, and these settings may have changed inadvertently. To check these settings:

  • Open Windows SettingsEase of Access.
  • Navigate to the “Keyboard” section and ensure that Print Screen is enabled for taking screenshots.

6. Use Alternative Screenshot Methods

If the Print Screen key is still unresponsive, you can use other tools to take screenshots:

  • The Windows + Shift + S shortcut to launch Windows’ built-in Snipping Tool.
  • Other screenshot tools like Greenshot or Gyazo, which offer additional features.