Your Files Have Been Encrypted — What Should You Do?

Finding out that your files have been encrypted without your consent can be a frightening and stressful experience. This is often the result of a ransomware attack — malicious software that encrypts data on your device and demands payment for its release. However, there are steps you can take to minimize the damage and potentially regain access to your data.

1. Disconnect Your Device from the Network

The first step is to disconnect your computer from the internet and other networks. This will prevent the virus from spreading further if it’s still active. Ransomware can continue working in the background, so isolating your device can limit its impact.

2. Avoid Paying the Ransom

Even though the desire to recover your files may be strong, paying the ransom does not guarantee that your files will be decrypted. Moreover, paying supports the ransomware industry, encouraging more attacks in the future.

3. Try to Identify the Ransomware Type

Identifying the type of ransomware may help you find a solution. Visit websites like No More Ransom that offer free decryption tools for certain ransomware types. These sites also provide detailed information on various types of ransomware.

4. Use Backup Files

If you regularly back up your data, now is the time to restore it. Before you do so, check the backups for any malicious code. Also, ensure that your device is free of ransomware before restoring files to avoid infecting your backup data.

5. Seek Help from Cybersecurity Professionals

If you cannot resolve the issue on your own, it may be worthwhile to reach out to professionals. Experts can help you identify the threat type, suggest possible decryption methods, and secure your device against future attacks.

6. Take Preventative Measures for the Future

To avoid such situations in the future, use antivirus software, keep your operating system and applications up to date, regularly back up your data, and be cautious about opening attachments and following links in emails from unknown senders.